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Certificate II In I.T.

Overview - Course Contents - Enrol


The contents of each section of the course have been reproduced here to allow you to appreciate the broad but detailed scope of the course as well as the carefully planned development of competency.

This course is divided into 3 main sections:

Module 1 - Getting Started
Topic Description ICA20105 Units Expected Time
  Course Instructions
Application for Recognition of Prior Learning
Assessment Details
  2 Hours
1 History of the Personal Computer
Early Developments, The Development of the Personal Computer
ICAU2005A ICAU1128A 2 Hours
2 Computer Components
The Essential Parts of a Computer System, The Monitor, The Keyboard, The Computer (or CPU Central Processing Unit), Printers, Other Devices, Types of Windows Computer Systems
ICAU1128A
ICAU2005A
ICAW2001A
5 Hours
3 Setting Up a Personal Computer
Basic Installation Instructions, Central Processing Unit Case, Switching on the Computer, What happens when the Computer is turned on?, Operating Systems - Windows 95, 98, NT4, Vista and 2000
ICAU1128A
ICAW2001A
ICAU2005A
ICAU2006A
ICAU2231A
4 Hours
4 The Language of Computing
Terminology Problems, Hardware Terms, Software Terms, Computer Languages
ICAU1128A
ICAU2005A
ICAU2006A
4 Hours
5 Using Programs
Loading/ Running versus Installation, Loading/ Running Programs, Working with Programs in Windows, Exiting/ Getting Out of a Program, Closing/Exiting Windows
ICAU1128A
ICAU2006A
ICAU2231A
5 Hours
6 Buying Your First Computer
Questions to Ask, What do you want to do with it?, Specifications, How much Memory? What type of Monitor? Other Components and Accessories?, Who should I buy from? What about Software?
ICAU2005A 5 Hours
7S Software Types and Principles
Software Types, Commercial, Public Domain Software, Shareware, Software Principles, Principles of Spreadsheets, Principles of Databases, Principles of Word Processing, Business Software, Presentation and Graphics Software, Communication Software, Simulations and Games, Specialised Packages
ICAU006A 6 Hours
8 Operating Systems
What is an Operating System? Operating Systems over Time, DOS, DOS Identification Numbers, Windows 3.1, 3.11 and 3.11 for Workgroups, Windows 95, Windows 98, Windows NT, Windows 2000, Windows Millennium, Windows XP.Changing the Appearance of your Windows PC
ICAU1128A
ICAU2006A
ICAU2231A
9 Hours
9 Windows Software - Menus and Toolbars
Moving around your Document, File Menu, Save and Save As Menu Items, File Names, Open or Retrieve, Print, Page Setup Menu, Edit Menu, Cut, Copy and Paste, Find and Replace, Undo, View Menu, Toolbars and Rulers, Help Menu, Closing/ Exiting Your Program
ICAU1128A
ICAU2006A
9 Hours
10 Keyboard Skills
Getting Started, Touch Typing - Home Keys, Voice Dictation and Text Recognition
ICAU005A
ICAU006A
15 Hours

Module 2 - The Basics
Topic Description ICA20105 Units Expected Time
11F Disks and Files
Drives, Floppy Drives, Hard Drives/ Disks, Compact Disc Drives, Folders/ Directories, Navigating Folders/ Directories in Windows Applications, Files
ICAU1128A
ICAD2012A
ICAU2231A
3 Hours
12 Printing
Printer Types - Dot Matrix, Laser Printers, Ink Jet and Bubblejet Printers, Characteristics and Features of Printers, Print Quality, Speed, Paper Handling Capacities, Noise, Features, Purchase Considerations, Printing from Software Programs
ICAU2005A
ICAU1128A
8 Hours
13F Managing Files
What's on my Disk?, Copying, Deleting and Renaming Files, Selecting Files, File Operations using Explorer Menus, Drag and Drop, Creating and Deleting Folders, Renaming Files and Folders, Recycle Bin
ICAU1128A
ICAU2231A
11 Hours
14 User Responsibility and Support
Data Security, Backing Up, Backup Considerations, Log On Procedures, Software and Hardware Inventory, Virus Infections, Catching Viruses, Help Desks
ICAW2002A 15 Hours
15 Working in The Computer Industry
Hardware, Software, Marketing, Working in the IT Environment, Information Technology Careers, Working Effectively in the IT Environment
ICAW2001A
ICAD2012A
ICAU2013A
9 Hours
16S Using Programs/ Getting Help
Getting Assistance, Software Manuals, Help Files, Using Software Programs, Basic Paragraph Formatting
ICAU1128A
ICAU2006A
ICAU2013A
11 Hours
17 Connecting To The Internet
What is The Net?, How Do You Get Connected?, Using Your Web Browser
ICPMM263A 10 Hours
18S Word Processing
View, working with Graphics, Saving Your Work, Headers and Footers, Tables, Columns, Spell and Grammar Checks, AutoCorrect, Printing, Documents in Organisations
ICAU2006A
ICAD2012A
ICAU2013A
16 Hours
19 Is your PC a Health Hazard?
The Work Environment, Lighting, Desk and Chair Position, Computer Location and Position, Preventative Exercises, Climate, Equipment, Workplace OH&S
BSBCMN106A
ICAU2005A
ICAU2006A
9 Hours
20 Software Management and Problem Solving
Some Common User Problems, Error Messages, Windows Errors, Finding Files, Recovering Deleted Files, Recovering Damaged Files, ScanDisk, Defragmenting Disks, Installing Software, Problem Programs
ICAS2010A
ICAU2231A
12 Hours

Module 3 - Intermediate Skills
Topic Description ICA20105 Units Expected Time
21S Spreadsheet Concepts
Entering and Selecting Data, Using Formula, Formatting your Spreadsheet, Creating Charts, Excel Files on Web Pages
ICAU2006A
ICAD2012A
ICAU2013A
16 Hours
22 Connecting and Maintaining Printers
Unpacking and Plugging in, Setting Up a Printer, Printer Setup in Windows, Printer Maintenance, Maintaining Laser Printers, Solving Printer Problems
ICAU2007A 12 Hours
23 Simple Hardware Setup and Maintenance
Physical Location, Power Surges and Static Electricity, Cleaning, Installing a Mouse, Record Keeping
ICAU2007A 12 Hours
24S Using Databases
Introduction, Key Terms and Concepts, Creating a Simple Database, Creating a Database Using the Wizards, Creating a New Database without using the Wizards, Entering Data in Tables, Forms, Queries, Reports, More Advanced Database Features
ICAU2006A
ICAD2012A
ICAU2013A
18 Hours
25 Managing a Windows Desktop
Windows 95 and later Desktops, Start Menu, Keyboard Controls, Taskbar Properties, Accessibility Options, Clearing the Document Menu Item, Passwords and Multiple Desktops, Autorun, Advanced Security
ICAU2013A 12 Hours
26 Mail Merge
Uses of Mail Merge, Creating Form Letters, Mail Merge (Word prior to XP) Without a Separate Database, Mail Merge With Word XP/ 2002 or 2003, Mail Merge With a MS Access Database (Prior to Word XP), Mail Merge With a MS Access Database (Word XP and Later)
ICAU2007A 10 Hours
27S Presentation and PIM Software
Presentation Software - MS PowerPoint, Creating Basic Slides, Backgrounds and Colours, Transitions and Builds, Adding Sounds, Printing, Other PowerPoint Options, PIM Software - MS Outlook
ICAU2006A
ICAD2012A
ICAU2013A
(Extra Software Programs)
16 Hours
28 Viruses
What are Viruses?, Types of Viruses, Reducing Risks of Infection, Detecting and Removing Viruses
ICAS2010A 10 Hours
29 Using Internet Software
Using Web Browsers, Managing Bookmarks/ Favourites, Faster Browsing, Multiple Searches, Open Sites in a New Window, Capturing Web Text and Graphics, Using Cached Files, Multimedia Plugins, Using Email, Using WinZip to Compress a File, Managing Your Mail, Internet Chat, FTP
ICPMM263A 15 Hours
30 Your Future
Evaluating Your Needs, IT Careers, Sources of Information, Assessment
ICAW2001A 4 Hours


Overview - Course Contents - Enrol
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